Privacy Policy

Effective Date: 12/01/2024

At Ranchy Kids Clothing your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.Ranchykidsclothing.com make a purchase, or interact with us in other ways. By using our website and services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information in several ways to provide and improve our services. This information may include:

Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we collect personal details such as your name, email address, shipping address, phone number, and payment information.
Order Information: We collect details about your order, such as the items purchased, customization preferences, order status, and shipping information.
Device Information: We may collect information about the device you use to access our website, including IP address, browser type, operating system, and browsing activity.

2. How We Use Your Information

We use your personal information for the following purposes:

Processing Orders: To complete and fulfill your orders, including shipping and delivery, and to communicate with you regarding your order status.
Customer Support: To respond to your inquiries and provide customer support.
Marketing Communications: With your consent, we may send you marketing emails about our products, special offers, or updates. You can opt-out of these communications at any time by following the unsubscribe link in the email or contacting us directly.
Improving Our Services: To analyze trends, monitor website performance, and improve your shopping experience.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information. This includes the use of encryption technology (SSL) for secure transactions and other administrative, physical, and technical safeguards. However, no data transmission over the internet is entirely secure, and while we strive to protect all of your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do NOT sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in running our business, such as:

Payment Processors: To process payments securely.
Shipping Providers: To fulfill your orders and deliver your products.
Email Marketing Services: To send newsletters and promotional emails.

These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.

5. No Returns, Exchanges, or Cancellations

As our products are customized and made-to-order, we do not accept returns or exchanges. Please double-check your order before completing your purchase to ensure accuracy. If you receive a defective or incorrect item, please contact us immediately at [Contact Email], and we will work with you to resolve the issue.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect some features of our website.

7. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to applicable legal requirements.
Opt-Out: Unsubscribe from our marketing emails or communications at any time.

To exercise any of these rights, please contact us at Ranchykidsclothing@yahoo.com

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Ranchy Kids Clothing

Ranchykidsclothing@yahoo.com

Return and Refund Policy

Effective Date: 12/01/2024

Thank you for shopping with Ranchy Kids Clothing As all of our products are customized and made-to-order, we do not accept returns or exchanges. We want to ensure that you are completely satisfied with your order, so please read the following policy carefully.

1. No Returns or Exchanges

Due to the personalized nature of our products, we cannot accept returns or exchanges. Each item is made specifically for you based on your customization choices, including size, design, and other preferences. Therefore, once your order is placed, it cannot be returned or exchanged.

2. Order Accuracy

Before completing your purchase, please double-check the details of your order, including:

Size: Make sure you select the correct size. We recommend referring to our size guide to ensure the best fit.
Customization: Verify your customizations (e.g., design, text, colors) are accurate.

If you are unsure about any details of your order, please contact us at [Contact Email] before completing your purchase. Once your order is submitted, we are unable to make any changes.

3. Defective or Incorrect Items

While we do not accept returns or exchanges, we understand that mistakes can happen. If you receive a defective or incorrect item (for example, a damaged item or one that does not match the product description), please contact us within 7 days of receiving your order. We will work with you to resolve the issue, including offering a replacement or repair if applicable.

To help us resolve the matter quickly, please provide:

Your order number
Clear photographs of the defective or incorrect item
A brief description of the issue

We will review your case and respond promptly.

4. Shipping Policy

We currently ship to USA only. Please ensure that your shipping address is correct before placing your order. We are not responsible for items that are lost or delayed due to incorrect address information provided by the customer.

5. Order Cancellations

Once your order is placed, it enters our production process and cannot be canceled or modified. Please ensure that all details are accurate before submitting your order.

6. Customer Support

If you have any questions or need assistance regarding your order, feel free to contact us at: